Universal Credit (UC) introduced as part of the changes to the welfare system, is designed to support those out of work or on low incomes and replaces six other Benefits (Job Seekers Allowance, Housing Benefit, Working Tax Credit, Child Tax Credit, Employment and Support Allowance and Income Support).
The Benefit takes the form of a single monthly payment directly to the claimant rather than, in the case of Housing Benefit, to the landlord. UC poses a number of challenges to social housing landlords and their customers. Learning from the Direct Payment pilots and from anecdotal evidence from NHC members has raised a number of areas of concern for housing providers, local authorities and wider partner agencies. As a result, NHC has embarked upon a research project to better understand the issues faced by our Members and their tenants.
Read our Round 1 Report here.
Read our Round 2 Report here.
Read our Round 3 Report here.
Read our Round 4 Report here.
The research brief can be found here. If you would like to be involved in the research, which consists of four questionnaire carried out approximately every three months, please click here.