We’ve launched our ambitious, new corporate plan – it sets out how we’ll support you over the next three years to help you create better homes and places.

This new plan focusses on your unrivalled member experience, it outlines our influencing priorities for the next few years, and it highlights our plans to provide the best services to support you now and into the future.

Created by our full staff team alongside our member-led Board, the corporate plan has been shaped by insight built through our member engagement opportunities, by looking ahead to future challenges and from our member perceptions research which took place last year.

You can view and download our Corporate Plan by using the interactive flipbook below.