Helping you create better homes and places – our corporate plan is coming soon!

We’re excited to be launching our ambitious new corporate plan in the coming weeks – it sets out what we’ll do over the next three years to help you create better homes and places. This new plan focusses on your unrivalled member experience, it outlines our influencing priorities for the next few years, and it highlights our plans to provide the best services to support you now and into the future.

Created by our whole staff team alongside our member-led Board, the corporate plan has been shaped by insight built through our many member engagement opportunities, by looking ahead to future challenges and from our member perceptions research last year, which showed significant progress since our last survey in 2018.

In our 2018 survey, you asked us to develop a stronger, clearer voice on behalf of housing in the North and we hope that you have seen evidence of this – whether it’s members of the team giving evidence to Parliamentary select committees, our work to influence the Spending Review, or the evidence base we’ve built around net zero and levelling-up. We have worked hard to build the evidence base, craft compelling messages and ensure those messages reach and connect with decision-makers and policy shapers. Our commercial solutions continue to deliver value for members and contribute to the strong financial footing that enables us to perform our influencing and engagement functions for our membership.

From the 2021 survey we know that 95% of members are satisfied or very satisfied with the NHC’s work, and more than 90% of you agree that NHC membership is good value for money. Importantly the survey also told us what your challenges and priorities were in the future, and it was this insight which helped enable us to shape our priorities for the next three years.

Within the next few days we’ll be sending out your annual Member Benefits Statement detailing the ways your organisation has engaged with us over the last 12 months and how you’ve been using our procurement solutions. Overall, we held 149 online conferences, seminars, roundtables and network meetings throughout the year. 90% of our full members attended at least one conference or seminar, and 87% attended at least one roundtable or network – this is a significant increase on previous years where our engagement programme was face-to-face.

The Member Benefits Statement will allow you to look back over your engagement with us, and our new Corporate Plan will look forward and highlight how we will help you to create better homes and places.

Watch out for the new Corporate Plan hitting your inbox very soon!