Health, Housing & Technology – The future of warden call and dispersed alarms

The future of warden call and dispersed alarms is digital. Is your organisation prepared?

The way in which warden call communicates with monitoring or call centres is changing and communication is the heart of the modern business. By 2025 BT plans to shut down the Public Switched Telephone Network (PSTN) which means the end of analogue and ISDN phone lines. Why is this important for warden call and independent living? The PSTN is now almost entirely digital in its core network and includes mobile and other networks. This work is happening to prepare the way for digital telephony over the Internet (Voice over Internet Protocol or VoIP).

The next three years are crucial to prepare and take advantage of the changes as many of the exchanges are already digital. Of course, the transition won’t be easy. Housing Associations and analog providers have their work cut out to migrate their customers, and businesses will need help to find the right service providers.

Astraline, part of Johnnie Johnson Housing Trust, believes this change means new opportunities, higher quality and new services that provide better return on investment and can attract more customers to the schemes and properties of the future.

The NHC and Johnnie Johnson Housing Trust invite you and your colleagues to this joint session to hear about the themes and challenges of the move to digital and to think through:

• what the digital services of the future look like (real-time monitoring of telecare and other connections, video calling, installation where there are no fixed lines, key management, reporting et al).
• risk versus reward – the opportunity cost.
• your current approach to warden call and dispersed alarms.
• impacts on your present and future investment plans.
• the health priorities that the sector needs to plan for.

Book your place

Please note: All prices are exclusive of VAT.