Communications in Housing – North West Region

Earlier this year The NHC and 24housing held the first of our ‘Communications in Housing’ regional roundtable events in the North East, Yorkshire & Humber and the North West. The events provided a great opportunity for communications teams to come together to learn from colleagues and discuss a range of topics affecting day-to-day roles and wider sector themes.

This FREE regional roundtable event is aimed at communications professionals within the housing sector. To shape the event and to ensure we are staying current we are making this an attendee-led event and are keen to hear from you what topics you would like to learn more about or best practice you wish to share with colleagues.

 Timings are as follows:

Agenda

10:30 – Arrival and networking

11:00 – Introductions from the Editor of 24housing and update from the NHC

11:20 – Guest speaker – Changing the Conversation – Advita Patel ChartPR FCIPR, Chair CIPR Internal, Chartered Institute of Public Relations and Communications Specialist

11:45 – 12:00ish – comfort break

12:00 – 13:15 – Topic discussions

– Internal Communications – focus on measurement, KPI’s, feedback to staff

– Tenant communications – do you still use newsletters/magazines/social media for engagement/ digitalising tenant communications

– Exercise on different organisation’s journeys on areas of communications: i.e. digital first, agile working, customer digital portals, social media uses, customer experience, mergers, customer magazine, remarketing methods, use of external resources (with the aim to have future Q&A sessions with a different theme each time)

– General discussion on any other topics suggested by attendees

13:15 – lunch and networking

14:00 – finish

This is a free event for housing associations and local authority communications professionals and NHC members. Please bypass the payment section and proceed to book your tickets.

Book your place

Please note: All prices are exclusive of VAT.