A new DLUHC team, a new future Prime Minister, and a continuing cost-of-living crisis

The political landscape has been fast-moving to say the least over the past few weeks. Boris Johnson has resigned as Prime Minister and will step down later this year. We also have a new Cabinet team to get the Government through the summer after a slew of resignations and subsequent new appointments. We now know that either Liz Truss or Rishi Sunak will take over from Boris Johnson as Prime Minister later this year. 

The cost-of-living crisis is the central concern of NHC members at the moment and the new PM will have to immediately take action to alleviate the impact of rapidly rising costs on households and communities. 

In the North, people are facing an even tougher time. Research by Centre for Cities has shown that inflation is not being experienced at the same level across the UK. Due to the North having a higher proportion of poorly-insulated homes and inflation being largely driven by skyrocketing energy costs, communities in the region are facing even higher prices. 

The NHC is supporting a campaign of more than 40 organisations to call for an urgent plan to support households this winter. The first intervention from the #WarmThisWinter campaign came this month in a letter sent to all Conservative leadership candidates to urge them to outline their plan to support households this winter by ramping up home insulation and clean energy. 

With Liz Truss and Rishi Sunak left in the race, they need to prioritise supporting households with the looming price cap rise to come in October (and again in January), insulating homes at pace, and ramping up the transition away from gas as the main fuel source to heat homes. New research has shown that in Truss’ and Sunak’s own constituencies, fuel poverty is expected to rise to almost 40% of households in October. Clearly, an urgent plan is required so the new Prime Minister can begin to tackle this as soon as they are appointed. 

We will be following developments in the leadership race over the summer closely as the new government prepares to take over from Johnson in September.  

For now, we have a new Secretary of State for Levelling Up, Housing and Communities and (another) new Housing Minister: 

After Michael Gove was dramatically sacked by Boris Johnson, Greg Clark has been appointed to the role. Clark has been MP for Royal Tunbridge Wells since 2005. It is a return to the Department for Clark who served as Secretary of State for Communities and Local Government under David Cameron in 2015. In 2016, he was moved to BEIS by Theresa May where he served until 2019. He has held various other roles such as Minister of State for Decentralisation, Minister for Cities, and Financial Secretary in George Osborne’s Treasury team. 

Marcus Jones MP has been appointed as the new Housing Minister, he has represented Nuneaton since 2010. Previously, he was a Government Whip and served as Minister for Local Government from May 2015 to January 2018 prior to that. Other roles held include in the Treasury and DCMS. Jones is supporting Rishi Sunak to be the next Prime Minister. 

Paul Scully, MP for Sutton and Cheam, previously at BEIS, has been appointed a Minister at DLUHC. Lia Nici, MP for Great Grimsby, has also been newly appointed as Parliamentary Under Secretary of State – Nici is the only Northern MP in the current DLUHC team. Eddie Hughes MP remains Minister for Rough Sleeping and Housing. 

Stuart Andrew MP, Kemi Badenoch MP, Neil O’Brien MP, Danny Kruger MP, and Lord Greenhalgh are all now gone from the Department. 

There are significant questions now around the future plans for levelling up and if the ambition and missions of levelling up the regions will be championed by the incoming government later this year. Without the political clout of Michael Gove and the loss of Neil O’Brien, seen as the “intellectual powerhouse” behind levelling up, the future of Johnson’s flagship policy is uncertain.  

Whatever the fate of ‘levelling up’ is, regional inequality remains deep in the UK and this will have to be addressed by the new government, especially with so many Conservative MPs having won a seat in the North for the first time in 2019 and aspiring to capture these votes again in the future. The NHC will be closely monitoring the direction taken on levelling up, as well as the progress of the Levelling Up and Regeneration Bill through Parliament, to ensure housing remains central to plans to rebalance the regions.  

With the cost-of-living crisis framing all issues at the moment, the new DLUHC team will have to work across departments, namely BEIS and Treasury, to ensure households are supported this winter and beyond. Inflation is expected to reach double figures this year and improving housing quality and efficiency will be essential to drive down energy bills for households.  

At BEIS, Kwasi Kwarteng MP remains Secretary of State, along with Greg Hands MP as Minister for Energy, Clean Growth and Climate Change, and Lord Callanan as Minister for Business, Energy and Corporate Responsibility. Jane Hunt, MP for Loughborough, has been newly appointed as Minister for Small Business, Consumers and Labour Markets. 

Responding to the new Cabinet appointments at the time, the NHC’s Chief Executive, Tracy Harrison, said: “This has been an extraordinary week. Faces around the cabinet table may change, but the issues facing people and places across the North don’t. There must be a clear commitment to making rebalancing a reality. Less than six months ago, the Government set out a clear set of levelling up missions to take us towards 2030, including an important mission on housing quality. These missions are just as relevant now as they were in February – and our members stand ready to work with Government to put housing at the heart of a rebalanced country.” 

There have also been changes in the shadow housing team, with Mike Amesbury MP, Shadow Minister for Local Government, having resigned from his post recently due to wanting to commit more time to supporting his constituents. As yet, a replacement has not been appointed to the role. 

As the political stage and the actors on it change, the NHC remains focused on influencing stakeholders to ensure housing policy works for the North and supporting our members across a wide-range of issues.  

Please do not hesitate to follow up on any of this with the NHC by contacting Anna Seddon (Policy and Public Affairs Manager) at anna.seddon@northern-consortium.org.uk 

Peter Gibson MP Leads Westminster Hall Debate on Energy Efficiency in the North

The Climate Change Committee’s (CCC) annual report on the Government’s progress towards the target of net zero by 2050 was published this month. A key area of concern highlighted was the lack of progress made on reducing emissions from homes where the CCC flagged current plans as insufficient. The report explained that record-high energy prices make the case for energy efficiency and electrification of home heating stronger than ever so the opportunity to act is now. 

In the North, there are high concentrations of older, draughtier homes that need to be upgraded. Currently, more than 60% of homes across tenures in the North do not meet EPC C (the energy efficiency benchmark). Upgrading these homes in the region would reduce carbon emissions, cut energy bills, make homes warmer (and cooler in the summer), reduce reliance on gas, and bring new green jobs to the North.   

On 6th July, Peter Gibson (Conservative MP for Darlington) took the issue of poor energy performing homes in the North to Westminster Hall. Debates in Westminster Hall allow MPs the opportunity to raise issues of local or national importance where they receive a response from the relevant government minister. 

Peter Gibson opened the session by thanking North Star Housing, the Conservative Environment Network, the Northern Housing Consortium and the National Housing Federation “for their insightful and helpful engagement with me on this important issue in preparation for today’s debate”. 

Gibson began the debate by stating improving home energy efficiency is part of the long-term solution to fuel poverty as it would reduce the amount of money spent on wasted energy lost through the fabric of homes. This statement is important as the cost-of-living crisis continues to impact severely on households and communities in the North. With record-high inflation driven largely by high energy costs and with the North having a higher proportion of poorly-insulated homes, the region is experiencing a higher level of inflation than the rest of the country. 

Peter Gibson described energy efficiency as a “win-win” for our homes and the environment. Paul Blomfield (Labour MP for Sheffield Central) later commented that it is actually a “win-win-win-win-win” as energy efficiency can cut carbon, cut bills, improve health, reduce reliance on gas, and create jobs. The NHC agrees with these assessments. 

As the NHC highlighted in a recent briefing, Gibson explained during the debate that upgrading homes in the North from EPC D to EPC C would lead to savings of nearly £3bn per year. Citing the Northern Housing Monitor, he said in the North we need to upgrade around 4 million homes to reach the Government’s energy efficiency targets.  

The brilliant work already being carried out in the Tees Valley was mentioned, with reference to the Social Housing Decarbonisation Fund, of which the region received £2.6m of Wave 1 funding. Peter Gibson said this good work must continue and be rolled out more widely. Wave 2 is expected to open later this summer (guidance published here). 

Connecting housing decarbonisation with net zero will be important, said Peter Gibson, and we need to make it clear to communities how they stand to benefit from more energy efficient homes. This clear communication will be key in the transition away from gas boilers towards new technologies.  

On job potential in the North, Peter Gibson referenced the NHC’s Northern Powerhomes report with IPPR North that found a large-scale programme of housing retrofit in the social sector could lead to 77,000 direct jobs in the region by 2030s. 15,000 of these roles would be in the North East.  

Upfront costs were identified as a key barrier to this work. Gibson said he has had discussions with Angela Lockwood (Chief Executive) and Emma Speight (Executive Director of Assets and Growth) at North Star Housing about prohibitive costs faced by housing associations. He spoke of one of their pilot projects which aims to bring a late-Victorian terraced house up to EPC A and to then monitor its performance. The cost of doing this will be £45,500, with £12,000 of this spent on solid wall insulation alone. The value of the property is estimated at around £70,000, highlighting viability issues for housing providers in parts of the North and the need for further targeted support and assistance from Government. 

The costs are high, but he was clear about the benefits of investing in homes now: healthier places to live and a permanent reduction in household energy bills. He asked the Minister what the Government can do to deliver more. 

Scott Benton (Conservative MP for Blackpool South) supported this, saying Blackpool has received £1.4m through the Social Housing Decarbonisation Fund and said further action is now needed given the pressure on household budgets. 

Navendu Mishra (Labour MP for Stockport) added that several government schemes aimed at improving energy efficiency have been poorly delivered, but noted the direct impact this could have on household bills if done effectively. 

Paul Howell (Conservative MP for Sedgefield and recently appointed as Parliamentary Private Secretary to the Treasury) said energy efficiency is more relevant than ever. He responded to Mishra’s comment to say the Green Homes Grant scheme was not perfect but it was broadly popular. Howell added that such schemes will be vital as not all households will be able to afford upgrades, and highlighted particular issues in rural areas. Howell commented that the innovative solutions for homes already exist, we just need to make sure they reach the households that need them. 

In parts of the North East, weighing up the cost of upgrades with the value of properties can be difficult, but the reduction in energy costs are worth it, argued Howell, echoing Gibson’s earlier points. He said there are concerns that private landlords will not make the investments needed and instead will choose to sell properties. BEIS are expected to respond to a consultation on updating the Minimum Energy Efficiency Standards (MEES) for the PRS that would require landlords to upgrade homes for new tenancies to EPC C from April 2025, and for all tenancies by April 2028. NHC local authority members have highlighted that improving the quality of PRS homes is essential for communities and tenants but there are concerns around the lack of capacity to enforce new standards. We will be monitoring MEES when it comes forward, as well as the challenges being faced by members to implement changes. 

Mike Amesbury (MP for Weaver Vale) outlined there are 35,000 homes in Halton alone that need to be upgraded and 96,000 across Cheshire West and Chester area. Amesbury said the potential for 77,000 homes in the North that Peter Gibson cited from Northern Powerhomes is a strong case for Government action. He asked the Minister about their plans to work with education and training providers to make sure we have the skills we need to fill these roles. 

Margaret Greenwood (Labour MP for Wirral West) highlighted worries about this coming winter, warning the impact of rising energy bills on households should not be underestimated. The NHC has joined the #WarmThisWinter campaign to call for the next Prime Minister to set out an urgent plan ahead of winter to support households, insulate homes, and drive up renewable energy. 

Alan Whitehead (Labour MP for Southampton Test and Shadow Minister for Energy and the Green New Deal) said the North East has one of the largest gaps between emissions from new and existing properties. Per new home, there are 1.5 tonnes of carbon dioxide emitted per year from a new property, compared with 3.6 tonnes per year from an existing property. Whitehead added there will need to be a different approach to different housing tenures to bridge this gap, but highlighted the private rented sector as a particular challenge, with current MEES regulation (requiring landlords to have a minimum of EPC E) “grossly insufficient”. 

Labour’s plan on retrofit, Alan Whitehead explained, would be to upgrade 19 million homes across tenures over a ten-year period through a combination of loans, grants and direct local authority schemes. The focus would be on area-based schemes where local authorities can concentrate resources where they are needed the most. 

In response to the debate, Greg Hands MP (Minister of State for Business, Energy and Clean Growth) said the Government has an “unwavering commitment” to decarbonising buildings, saying: 

“Improving the wellbeing and living conditions of northern communities is a key part of the levelling up of all our towns, cities and regions as we build a green Britain that works for every part of the country”. 

The Minister outlined the work undertaken since the Heat and Buildings Strategy was published last year, saying the North has received £226m through the most recent phases of the Local Authority Delivery scheme and Home Upgrade Grants.  

He noted the “striking sums” reported by North Star Housing to retrofit homes and acknowledged there is still a lot of work to do to upgrade homes in the region. 

On renewable energy, Greg Hands said the energy generated from renewable sources in the energy mix has been increased from 7% in 2010 to 56%. It is important that this continues to rise as we transition to electrified heating in homes to ensure homes are powered by clean, cheap energy. 

On fuel poverty, the Minister claimed the level “is actually falling”, saying “we need to keep bearing down on fuel poverty but that situation is improving”. We think the data he may be looking at has not been updated to reflect the spiralling costs of gas pulling more and more households into fuel poverty this year. This is expected to rise in October and again in January in line with price cap rises. 

Government’s response to the MEES consultation to raise energy efficiency standards in the PRS will be published in “due course”, the Minister confirms. And on social housing, he references Wave 2 of the Social Housing Decarbonisation Fund, with Wave 1 already supporting the upgrading of around 8,000 homes in the North. 

Scaling up the supply chain and building a skilled workforce is a long-term challenge, Hands said, but the North is in a “key position at the centre of net zero innovation, growth and opportunities for green jobs”. 

The Minister ended by saying the Government has a duty to protect those who are most vulnerable and support consumers and businesses as we decarbonise homes so the benefits of improved health, lower emissions and lower bills can be realised. 

You can read the Hansard entry for the full debate here. 

The NHC will continue to work with BEIS and DLUHC on behalf of our members as the political environment shifts this year to ensure the new Prime Minister and their Cabinet prioritise improving the energy efficiency of homes in the North. We would also be happy to support our members to engage with local MPs on this topic to help create sustainable homes and communities in the region. 

Please do not hesitate to follow up on any of this with the NHC by contacting Anna Seddon (Policy and Public Affairs Manager) at anna.seddon@northern-consortium.org.uk 

Select Committee report into social housing regulation published

The Levelling Up, Housing and Communities (LUHC) Committee has published its report on the Regulation of Social Housing.

The Committee’s inquiry investigated a series of issues relating to the supply, quality and regulation of social housing.

The NHC contributed to the inquiry’s oral evidence sessions which also heard from housing associations and councils, tenants and their representatives, the Regulator of Social Housing (RSH), the Housing Ombudsman, and the housing minister Eddie Hughes.  Key points from the report include:

  • On that housing stock, the report recognises the social housing sector is under serious financial pressure and that there is a shortage of social housing. It also attributes some disrepair, in part, to the age and design of the housing stock, “some of which was never built to last and is now approaching obsolescence”. The report goes on, “the condition of some of the stock has deteriorated so far as to be unfit for human habitation and that the impact on the mental and physical health of those affected is extremely serious”. To reduce the social housing sector’s reliance on outdated stock, the report recommends the Government introduce funding specifically for regeneration. The committee recommends social landlords put in place systems that regularly monitor the condition of their stock, rather than relying on tenants to report problems including undertaking regular inspections of stock condition.
  • On tenant voice, the report points to the power imbalance between social housing tenants and housing providers as one of the biggest problems facing the sector today. It recommends providers be required to support the establishment of genuinely independent and representative tenant and resident associations and calls on the Government to make permanent the Social Housing Quality Resident Panel. The report also recognises stigma in social housing and calls on social housing providers “to take stigma and discrimination seriously, not to assume its staff are immune from such prejudices, and to ensure their boards better reflect their communities.”
  • The report makes a series of recommendations in relation to the Housing Ombudsman. It calls on providers and the ombudsman to bring forward a strategy to address the lack of public awareness of the ombudsman and recommends that the Government empower the ombudsman to order providers to award compensation of up to £25,000, going on to say “If the Government thinks tenants in the PRS should be entitled to compensation of up to £25,000, it cannot argue otherwise for social housing tenants.” The report also recommends that the Government legislate through the Social Housing (Regulation) Bill to place a legal requirement on social housing providers to self-assess against the Housing Ombudsman’s complaint handling code and to report to the ombudsman when they have done so.
  • On regulation, the report calls for the regulator to be more proactive in defending the interests of tenants and calls on it to make more use of its enforcement powers, especially in the most serious cases. The Committee calls on the regulator to reconsider its interpretation of the duty to minimise interference and act proportionately, and to abandon the ‘systemic failure’ test which the Committee describes as “the most passive consumer regulatory regime permissible under the Housing and Regeneration Act 2008.”

The Social Housing (Regulation) Bill which aims to remove barriers to more proactive regulation is currently in committee stages which involves line by line examination of the clauses.

 

Current Government Consultations linked to new legislation

The Levelling Up and Regeneration Bill has been introduced to Parliament, with the bill including a raft of changes to the planning system, including around developer contributions, environmental assessment and enforcement.

The bill received its second reading in the House of Commons on 8 June. During the six-hour debate, MPs discussed its major changes to planning laws. The planning measures in the bill “have been informed by more than 40,000 responses to the government’s 2020 White Paper ‘Planning for the Future’, and the subsequent inquiry into planning reform by the Housing, Communities and Local Government Select Committee.  The new system will be based on the principles of beauty, infrastructure, democracy, environment and neighbourhood engagement.

Michael Gove has announced that the government would publish an NPPF prospectus in July for consultation, setting out its “further thinking” .

Following the publication of the Bill the government is proposing to change compulsory purchase laws to allow local authorities to cap land values at their existing use where the public interest can be demonstrated as part of a shake-up of the way compensation for landowners is assessed.

consultation document, outlined a series of changes to CPOs and pledges to bring forward a “faster, more efficient compulsory purchase system that acquiring authorities are confident in using and that produces the right outcomes to bring forward much needed development including for housing, regeneration and infrastructure”.

Under the current system, landowners can apply to the local authority, at the latter’s cost, for a certificate of appropriate alternative development (CAAD). The certificate allows the land owner to claim what is known as “hope value” – the value attributed to prospective planning permission – which can significantly increase the value of the land above and beyond its existing use value and impact the viability of development.

According to the consultation document, this can lead to “perverse outcomes” as the valuation is required to assume 100 per cent certainty of achieving planning permission even when that likelihood may actually be much lower. This “artificially inflates compensation because a transaction in normal market conditions would reflect the actual risk associated with the likelihood of planning permission being granted”, the document states.

The government is therefore proposing a number of changes to the system that it says would ensure the “balance of compensation and costs in relation to hope value is right” and to simplify the process for obtaining a CAAD.

This includes ensuring compensation payments “reflect normal market conditions”, a proposal to establish a “single route” for determining hope value based on the likelihood of appropriate alternative development and removing the requirement for authorities to cover the cost of obtaining a CAAD.

These changes will rebalance costs and compensation between landowner and acquiring authority and will be brought forward as amendments in the Levelling Up and Regeneration Bill, according to the document.

The document also seeks to evaluate the possibility of further changes to the CPO system, including a proposal that would allow local authorities to seek direction from the secretary of state to cap payments for specific schemes at, or just above, existing use value “where it can be shown that the public interest in doing so would be justified”.

This would provide authorities with “upfront certainty” about the viability of schemes and avoid “lengthy disputes” over the amount of hope value payable and uncertainty.

The consultation is open until 19 July.

Running concurrently with the publication of the Social Housing Regulation Bill, DLUHC is consulting on Electrical Safety Standards in Social Housing.

The consultation follows the commitment in the Social Housing White Paper to consult on proposals for mandatory checks on electrical installations in social housing at least every 5 years, and for mandatory testing of portable electrical appliances provided by the landlord, to achieve parity with the private rented sector. Following the recommendations of the DLUHC Working Group on Electrical Safety, the consultation paper also includes a call for evidence on the case for mandatory checks on electrical installations in owner-occupied leasehold properties within social housing blocks, to mitigate the risk of these properties compromising the safety of the block as a whole.   The consultation runs until 31 August.

On 9 June, the Government Equalities Office published a consultation paper ‘Improving disabled people’s access to let residential premises: reasonable adjustments to common parts, a new duty’. 

The consultation aims to require landlords to make reasonable adjustments to common parts of let properties (such as entrances and hallways) when asked to by a disabled person. This would require a new duty under section 36 of the Equalities Act 2010. Most of section 36 has already commenced and imposes (for example) a duty on landlords/commonhold associations to permit and facilitate reasonable adjustments, on request, from disabled tenants to their private dwellings.

This new right would apply in all non-freehold housing sectors – leasehold-owned, the private rented sector and housing provided by local authorities and housing associations, where the premises has common parts, subject to certain exceptions. It should be noted that only tenants/occupants meeting the Act’s definition of disability will benefit from the new protection.

Finally, the Department of Levelling Up, Housing and Communities has published a consultation on the Higher-Risk Building (Descriptions and Supplementary Provisions) Regulations.

This consultation is the first in a series of consultations on regulations which sit under the Building Safety Act 2022. It covers regulations which will complete the definition of higher-risk building for the purpose of the new more stringent regime. It seeks views on:

  • the overall definition of a building for the purposes of both the design and construction and occupation parts of the new more stringent building safety regime being brought forward by the Building Safety Act;
  • which buildings are included and excluded in relation to the design and construction part of the new regime and the definitions of these buildings;
  • which buildings are excluded in relation to the occupation part of the new regime and the definitions of these buildings; and
  • the method for measuring height and number of storeys.

The responses to this consultation will be used help develop final regulations before they are laid in parliament.  The consultation will be open until the 21 July 2022.

APPG for Housing in the North holds Parliamentary Briefing on PRS White Paper

In light of the publication of the Renters’ Reform White Paper – A Fairer Private Rented Sector, the All Party Parliamentary Group for Housing in the North has organised a briefing for Parliamentarians on Wednesday 6th July.

The White Paper represents landmark reform in the private rented sector (PRS) and aims to improve standards and quality in the private sector as part of the government’s mission to level up the country.

Key proposals include banning ‘no fault’ Section 21 evictions, providing security for tenants in the private rented sector and empowering them to challenge poor practice and unfair rent increases without fear of retaliatory eviction; expanding the Decent Homes Standard into the PRS to halve the number of non-decent rented homes by 2030; and the creation of a new property portal help landlords understand their obligations and give tenants performance information to hold their landlord to account as well as aiding local authorities by providing a register of properties.

At the APPG Members of Parliament representing communities from across the North will be joined by a variety stakeholders offering comment and analysis. The NHC will offer a northern perspective on the implications of the White Paper, whilst Generation Rent and the National Residential Landlords Association will be in attendance to give their views. Finally, a selection of NHC members will share their experiences directly with Parliamentarians on their work to raise and enforce standards and quality across northern neighbourhoods.

The APPG for Housing in the North has a longstanding interest in this agenda, recently organising an Inquiry into Property Standards in the Northern PRS which was supported by the NHC and based on the evidence provided by NHC members. The Inquiry’s report, No Home Left Behind, was published in November 2020.

In addition to this Parliamentary Briefing, the NHC’s PRS Network will hold a second briefing on 20th July for all NHC members. The NHC PRS Network meets quarterly NHC members working in connection with, or with an interest in, private sector housing and private sector housing reform to discuss day-to-day challenges and track and respond to national policy development. All meetings are Chaired by Dr Julie Rugg, Senior Research Fellow, Centre for Housing Policy, University of York. Further details are below.

The NHC will continue to gather evidence and hold sessions with NHC members to discuss the proposals in more detail and scrutinise plans going forward.

  • The NHC acts as the Secretariat to the APPG for Housing in the North, Senior Leaders from within the NHC membership have the ability to attend APPG fomeetings as observers. For more information please contact Matthew Wilson, Member Engagement Officer: matthew.wilson@nhc.org.uk
  • For more information on the NHC Private Rented Sector Network, please contact Liam Gregson, Member Engagement Manager: liam.gregson@nhc.org.uk. To join the Network Mailing List, contact Kristina Dawson, Business Intelligence Assistant: kristina.dawson@nhc.org.uk
  • The launch of No Home Left Behind also featured Lockdown, Rundown, Breakdown, a study which highlights the lived experience of people who were living in poor-quality, non-decent, accommodation in lockdown and sets out their coping strategies. Research was undertaken by the University of Huddersfield and supported by the Northern Housing Consortium and the Nationwide Foundation.

Building an unrivalled member experience through engagement

You’ll have seen in our new corporate plan our commitment to building an unrivalled member experience. But what does that mean in practice? Kate Maughan, Director of Member Engagement, blogs about our approach to member experience through our engagement programme.

In 2018 we carried out some research on members’ perceptions of the NHC. This gave us some great feedback: members were positive about our services, and wanted us to shout louder about our influencing work. Over the last three years we’ve certainly upped our game on influencing and cemented our position firmly in the debates on net zero and levelling up. We re-ran the member perceptions research in 2021 and the feedback from that suggests you’ve seen, and welcomed, these changes.

In both pieces of research, members said they particularly valued our engagement programme – the networks, roundtables, seminars and conferences we’ve delivered for many years – and we’re keen to ensure that the programme stays relevant, accessible and useful to you in the months and years ahead.

Building strong and deep relationships is key to an unrivalled member experience, and our engagement programme seeks to do exactly that – we bring members together to share good practice and challenges, but we also bring expertise from outside the sector, and from government departments, to create new networks and contacts for members going forward. Our networks are a real example of the bonds we’re able to create between members and external expertise – meeting on themes such as regulation, the private rented sector, homelessness, and disrepair. And through the engagement programme as a whole, we’re able to build better bonds between the NHC and you, our members, to ensure we understand your priorities and challenges and can respond in the way that works best for you.

Our membership base is unique – our 147 Northern members are made up of housing associations, ALMOs, local authorities and combined authorities. This means when we say we bring the sector together, we really do just that: building connections and bringing forward a rounded view of the North’s challenges and what the sector needs. We’re committed to making sure our full membership base is represented in our engagement programme, both as speakers and delegates, to really put our members at the forefront.

Underpinning all of this is our approach to business intelligence. Our staff team talk to a wide range of members every day, and pick up new priorities and areas of interest through the engagement programme. We ensure that we use this information in an effective way, and in a way that delivers the services you need. Our business intelligence allows us to interrogate trends and feedback from members, meaning no information gets lost – so our engagement programme is both informed by member insight, and generates it, at the same time.

In the corporate plan we also committed to three cross-cutting themes – sustainability, wellbeing and equality, diversity and inclusion – which run through everything we do.

Sustainability: the engagement programme supports our members in delivering on their net zero ambitions, but it’s also about what we aim to do as an organisation. While we’re pleased to return to some in-person events in 2022, many will remain online; for both the NHC and our members, it’s more efficient and environmentally friendly to do so. When we do hold an in-person event, you’ll see some changes – all of our event programmes are now digital and we want to be as paper-free as possible.

Wellbeing: We want to be at the forefront of championing wellbeing at work.  Since 2020 we’ve had a strong commitment to promoting wellbeing through our engagement programme, and this will continue. Where we’re holding training for NHC staff, we’re opening this up to members too – and at no charge. We’ve held sessions on menopause, mental health and resilience, and you might have spotted our upcoming session on sleep. We’re committed to the wellbeing of our staff team, and our members’ teams and customers too.

Equality, Diversity and Inclusion: We want to project the importance of ED&I across the membership and the sector, sharing best practice and learning. We remain committed to ensuring that speakers and contributors to our events are from diverse backgrounds and we actively monitor this. In addition, we want to create a safe space for our staff and members to discuss ED&I so we can achieve genuinely positive outcomes. Look out for our upcoming series of events with Ward Hadaway’s Employment Team – you can see more about the first event, focusing on inclusive workplaces, here.

Of course, building an unrivalled member experience goes much further than our engagement programme – it’s about developing solutions too, whether that’s through our influencing work, our Business Improvement service, or through our member-led procurement solutions – and you’ll see more on these in the coming months.

Our members are at the heart of everything we say and do. We pride ourselves on having a unique membership which allows us to be the voice of housing in the North – whatever your role, through our engagement activity we strive to provide you with an unrivalled member experience.

As ever, if you have any thoughts or feedback on our engagement programme, please don’t hesitate to contact me: kate.maughan@northern-consortium.org.uk

The Social Housing (Regulation) Bill received its first reading in Parliament on 8th June following its inclusion in the Queen’s Speech.

The aim of the Bill is to have more people living in decent, well-looked-after homes and to redress the balance between landlord and tenant.   The Regulator of Social Housing will have stronger powers to issue unlimited fines, enter properties at short notice and ensure emergency repairs are carried out.

Provisions in the Bill include:

  • The Regulator’s powers to act will be strengthened and social housing landlords could face unlimited fines for breaches of standards.
  • The serious detriment test will be removed making it easier for the Regulator to tackle poor standards.
  • Safety has been added to the Regulator’s fundamental objectives.
  • The Regulator will be required to set up an advisory panel to include representatives of social housing tenants and social landlords.
  • The Regulator will have the power to issue social landlords with ‘performance improvement plan notices’ if they fail to meet standards.
  • Tenants will be put on a level playing field with the ability to hold landlords to account through a focus on transparency and provision for an access to information scheme similar to Freedom of Information.
  • Social landlords will be subject to ‘Ofsted-style’ inspections
  • The government will ‘name and shame’ landlords who fall below standards.

The Bill forms a key part of the government’s mission to level up across the country, with steps to halve the number of poor-quality rented homes by 2030 and redressing the balance of power between landlord and tenant.

Levelling Up Secretary Michael Gove said

We are driving up the standards of social housing and giving residents a voice to make sure they get the homes they deserve. That is levelling up in action.”

Tenants will also have a direct line to government, with a new 250-person residents panel convening every 4 months to share their experiences with ministers, inform policy thinking and help drive change in the sector.

At the same time that the Bill had its first reading, DLUHC opened a consultation on introducing electrical safety standards to the social housing sector. Proposals include mandatory checks on electrical installations at least every five years for rented and leasehold properties, and mandatory portable appliance testing (PAT) on all electrical appliances that are provided by social landlords.

Thirteen customers share views on Decent Homes Standard

A group of Thirteen’s involved customers

The Social Housing White Paper confirmed the Government’s intention to review the Decent Homes Standard, and since then the NHC has been working with officials at DLUHC and other industry bodies as part of the Review Sounding Board.   This work has taken on greater significance since the announcement in February of a ‘levelling up mission’ on housing quality.

Last month, the NHC worked with the policy and research team at Thirteen to update residents on the progress of the review, and seek resident views on the issues emerging so far, including issues such as safety in the home, reducing energy bills, and home security.

The Decent Homes Standard, setting the minimum standard of housing, which every social housing provider must meet, was last updated in July 2006 and NHC members have been clear that they consider the standard to be outdated and in need of a refresh. Many providers – including Thirteen – have developed their own enhanced standard for homes.

Thirteen residents who attended the workshop session were keen to contribute their views on how the Standard should develop.  Residents were keen to see the new standard go ‘beyond the front door’ and consider green spaces and neighbourhood issues. Issues around neighbourhood safety, including CCTV, access points and alleys and walkways were all talking points, as was decarbonisation.

Thirteen’s policy and research lead Sarah Parrott said: “It’s important that our customers have their voice heard, so we welcomed the opportunity to work with the Northern Housing Consortium and gather feedback from our customers.

“We’d like to thank all of our customers who took the time to share their views, which could influence and shape the future of our customers’ homes.”

The NHC’s Brian Robson explained that “The comments that we make to the Department for Levelling Up, Housing and Communities are informed by engagement with our members and their customers – so we’re very grateful to the Thirteen residents who took the time to set out their views. This really helps to shape our work.”

The NHC continues to contribute to the Decent Homes Review. NHC members can sign-up for updates on the progress of the Review by emailing Kristina.Dawson@northern-consortium.org.uk

We are always happy to meet with staff or residents to discuss the Review – if this would be of interest to your organisation, do let us know.

JLL Joins the Northern Housing Consortium

We are delighted to have joined the NHC having heard so many positive views relating to the platform and forum it provides our northern Registered Providers, Housing Associations and Local Authorities.

JLL have worked in the social housing sector for over 25 years, keeping pace with massive financial, political and social change. What has been most apparently clear over this time is the importance of sharing knowledge and the real benefit a collaborative approach can bring to those operating within the sector, certainly when trying to navigate the many challenges presented along the way. With this in mind, we are keen to engage across the various channels that NHC offers.

The last few years have brought unprecedented change which has had a profound impact on our businesses – Brexit, the pandemic, fire safety, the acceleration towards decarbonisation, real challenges around the quality of some homes and customer service, and the return of inflation. As if all that wasn’t enough, the continual political drive to push home ownership without any real workable solutions presented to address the stock replacement conundrum, only adds to the list. Cynical views aside, only time will tell how this latest government initiative plays out.

All this puts pressure on how providers are financed to meet these challenges, and therefore on assets – not only value, but also long-term cost and the need for active asset management.  For RPs of all types and sizes, how well they understand their assets, and how they decide to use them to best effect to meet the needs of residents and fulfil their social purpose in a way that is truly sustainable, will be pivotal to their success.

Here at JLL we advise RPs of all types, funders, investors and developers, to help our clients optimise the value of social housing and commercial assets for lasting, social purpose.  We provide a national service offering supported by regional networks, with a specific Affordable Housing northern presence in Leeds, Newcastle and Manchester. Our services include valuation, asset management, portfolio transactions, development consultancy, building surveying and project management. As a result of some of the insights we are afforded, we hope to add some value to your ongoing discussions, providing support where we can but also learning from those directly involved in the sector as it continues to evolve.

We look forward to meeting many of you over the coming months, but in the meantime if any members would like to direct any questions to us, please do not hesitate to get in touch. On a separate note, any suggestions for any roundtable topics or CPD items we can lead on, please do let us know.  We are very much hoping we can provide a different perspective, or at very least another voice to the discussion.

Richard Houghton Marc Burns Richard Petty
Head of Affordable Housing Loan Security Valuation North Co-Head of Affordable Housing Loan Head of UK Living – Valuation Advisory
+44 (0)7764 327018 +44 (0)7792 309183 +44 (0)7767 413631
richard.houghton@eu.jll.com marc.burns@eu.jll.com richard.petty@eu.jll.com

 

Pride, Belonging, and what it can mean for NHC members

Since we first became familiar with the term ‘Levelling Up’, debate has centred on how the Government’s flagship agenda would strike the balance between innovation and infrastructure, and the desire to shift attention to our smaller towns and rekindle community identity. So it was, with the publication of the Levelling Up White Paper, that the Government set out 12 defining missions focused on, yes, productivity and ‘globally competitive cities’, but also on improving local agency and restoring pride and belonging. What Andy Haldane, the White Paper’s central architect, described as Levelling Up’s core function to address both ‘low-growth’ and ‘low life satisfaction’.

Terms like ‘pride’ and ‘life satisfaction’ don’t necessarily fit well with the White Paper’s emphasis on data, monitoring, and evaluation. As much has already been admitted, Will Garton, the Director General for Levelling Up at DHLUC, described the missions covering wellbeing and pride as ‘deliberately exploratory’, and not the kind of metrics that can measured in the same way as broadband rollout. The Government is in listening mode to get this right.

Many are answering this call, the Levelling Up agenda has also developed a new network of academics and policy makers focussing on areas perceived as ‘left behind’ and grappling with issues like civic identity and an areas’ ambitions.

Last year UCL published their report Sacriston: towards a deeper understanding of place, an exploration of the perceived and actual needs and aspirations of those that make up the North East ex-mining village. The Universities of Southampton and Sheffield have directly looked to address Levelling Up’s pride problem with their project Feeling Towns: the role of place and identity in governance and local policy, an attempt to gain a greater understanding of civic pride and place attachment and the roles they play in regeneration strategies. Finally, We’re Right Here, a campaign supported by organisations including Power to Change, New Local, and the JRF, takes inspiration from the Mutual Aid support groups that sprung up during the Covid Pandemic to call for a Community Power Act based on good practice from neighbourhoods across the country working toward success on their own terms.

There is also an important role to play here for Northern Housing Consortium members. After all, it is within the mission to restore a sense of community that we find targets around improving home ownership and improving housing quality. As we’ll be underlining at our 14th July Levelling Up Conference, housing providers have a central role to play in working collaboratively across areas and sectors to support thriving neighbourhoods, including empowering and working with communities directly. Whilst focussing on Net Zero, the Social Housing Tenants’ Climate Jury also showed the enthusiasm tenants have for their areas and how, given the chance, active stewardship of neighbourhoods could also be a shared stewardship between tenant, landlord, and other anchor institutions; harnessing new green industries to Level Up areas into more environmentally sustainable, happier, healthier places. This work also plays into the Social Housing White Paper agenda concerning access to, and quality of, green spaces.

In the coming months the NHC will be thinking more about how innovative engagement methodologies can be used to bring our communities into the heart of the discussion on what improving pride and belonging means for Levelling Up success: How can we better understand our resident’s perspective on pride in place at a neighbourhood level? What factors affect the pride they feel? And what influence do NHC members, as builders and custodians of neighbourhoods, have over improving this sense of belonging?

We’d love to carry on the conversation with you and hear about any plans you have in place or ambitions you hold for future work connected to this agenda. Over the course of the next year, we hope to work with a small number of NHC members to identify innovative methodologies that will allow us to truly listen to residents and understand what housing organisations can do at neighbourhood level to develop pride in place.

If you’d be interested in exploring this with us, or have learning you’d like to share, please contact Brian Robson at the NHC : brian.robson@northern-consortium.org.uk

Together we hope NHC members can develop a community of learning that can both centre the needs and ambitions of northern communities and ensure housing’s vital contribution to the Levelling Up is recognised and valued.