We’ve appointed a new Executive Director for Operations and Finance. Andrea Downey brings with her more than 25 years’ experience of working in both the public and private sector, with previous roles in Network Rail and the NHS, as well as in the publishing and media sectors. She will also play a key role […]
Member engagement manager James Bryson reports from the NHC’s annual National Resident Involvement Conference in partnership with YD consultants Now in its 15th year, this event brings together involved residents and engagement professionals from across the country. As always, there was a wide range of insight from sector leaders, best practice and opportunities for residents […]
The NHC, Placeshapers and Tpas came together to launch the Heartwarming Homes toolkit, to support housing providers to engage with residents about energy efficiency improvements. The project came about following the NHC’s Social Housing Tenants’ Climate Jury and Placeshapers and Tpas research Residents’ Voices in the Net Zero Journey. Both pieces of work had similar […]
A group of Northern Housing Consortium members visited Heaton Park Court, a 12-storey tower block in Newcastle upon Tyne currently managed by Your Homes Newcastle, which is undergoing significant energy efficiency upgrades. NHC members were also joined by RE:GEN, a North East-based contractor delivering the retrofit works, who have extensive experience in delivering similar schemes. […]
Social housing organisations are responsible for adhering to the statutory Complaint Handling Code of the Housing Ombudsman. To facilitate this, landlords are required to demonstrate their compliance through a dedicated electronic form annually. This method ensures consistent information collection, enabling the Ombudsman to effectively monitor adherence to the Code, maintain up-to-date records, and gather insights […]
NHC Member Engagement Officer and GEM programme graduate Matthew Johnson shares his experience of joining the housing sector, and what the challenge and opportunities are. What’s been your highlight? The highlight from doing the GEM programme, was meeting others from across the sector. I interacted with a range of different colleagues in housing and a […]
From recipe calendars to laughter yoga, wellbeing at the NHC is no laughing matter! Guided by results from an all-colleague survey a volunteer group of employee advocates have put in place a range of initiatives. This includes support for colleagues to get their brains and bodies active, look after their mental health and financial wellbeing, […]
We’ve launched a new offer to the next government to transform communities in the North and enable thousands more northerners to live in good quality homes. ‘Building the Future of Housing in the North’ outlines our priorities for a renewed partnership between the Government and our members up to 2035. It includes: Refocusing on regeneration […]
Geraldine Howley, former chair of the Northern Housing Consortium Geraldine Howley was chair of the Northern Housing Consortium (NHC) for six years between 2008 and 2014 and was part of the Commission for Housing in the North. Geraldine has over 30 years’ experience of working in housing and was Chief Executive of Incommunities for 18 […]
Members are meeting with Inside Housing editor Martin Hilditch for an honest conversation about the issues affecting housing providers and local authorities in the North. This month we held a breakfast in Newcastle and a dinner in Liverpool, and a further dinner will take place in Leeds in July. Hot topics have so far included […]
