Entries by dellwood
Housing Ombudsman – Insight on data, individual complaints and learning
Guest blog by Richard Blakeway, Housing Ombudsman It is critical for the Ombudsman, as well as resolving individual disputes, to share the insight and learning from our casework to improve services across the sector. We do this in several ways already – from training through to reports focusing on a specific issue – and will […]
How the NHC strive to support staff wellbeing
“Our staff are the key to our ability to deliver excellent services to members”. Catherine Wilmot, Executive Director (Operations & Finance), Northern Housing Consortium talks about why empowering staff through training and development is so important to the NHC and how we strive to support staff wellbeing. Having worked most of my professional career within […]
‘Time to level-up’: Northern Housing Consortium calls for government to act as study sets out scale of housing cut-backs in northern councils
Research launched today shows councils in the North of England have been disproportionately impacted by reductions in spending since 2010, leading to significant loss of housing and planning capacity. Membership body, the Northern Housing Consortium (NHC) has launched new research conducted by academics at the UK Collaborative Centre for Housing Evidence (CaCHE) highlighting the scale […]
The 5 Step Plan for becoming an inclusive organisation
Paul Fox, Director of Workplace Solutions, Texthelp Did you know that more than 15,000 businesses in the UK have signed up to the Disability Confident Scheme? Disability Confident organisations play a leading role in changing attitudes for the better. They’re changing behaviour and cultures in their own businesses, networks and communities, and reaping the benefits […]
Guest blog (NEA) – Smart Energy GB in Communities – Launch of the large grants fund
Smart Energy GB in Communities National Energy Action (NEA) is pleased to announce that the 2020 Smart Energy GB in Communities programme is now live, with grant funding and support being targeted to organisations reaching people aged over 65 who are unaware of smart meters. This group will have a very limited knowledge and understanding […]
Tenant Panels event summary
Last month around 100 of the region’s engaged residents returned to The Principal York for the Northern Housing Consortium and Tenant Advisor’s 9th Annual Tenant Panel conference. The theme of the day was ‘influencing services and decision makers’ and with a General Election on the horizon, delegates used the day to produce their own ‘Resident’s […]
Northern Housing Consortium Events 2020 – A look ahead
The NHC events calendar starts the new year off on a strong footing with two events looking at Social Value and Housing Strategy. An annual event now in its 6th year, our Social Value conference is run in collaboration with HACT, who have pioneered social value measurement in the sector. With an eclectic programme in […]
