Entries by dellwood

NHC welcomes MHCLG officials to Tees Valley

We were delighted to welcome MHCLG Housing Delivery Director Cathy Francis and members of her team to the Tees Valley on Thursday 12th March. Cathy and her team undertook a day-long tour, taking in sites of opportunity, challenge and recent success.  This included: The huge SSI industrial site in Redcar, now in the hands of […]

COVID-19

NHC updates relating to Coronavirus   We want to reassure you that the wellbeing of our employees, members and communities is our top priority during the Coronavirus lockdown. We maintain our member-focus, but we have implemented a number of measures to keep our staff and members safe during this time. All our member services including […]

Housing Ombudsman – Insight on data, individual complaints and learning

Guest blog by Richard Blakeway, Housing Ombudsman It is critical for the Ombudsman, as well as resolving individual disputes, to share the insight and learning from our casework to improve services across the sector. We do this in several ways already – from training through to reports focusing on a specific issue – and will […]

How the NHC strive to support staff wellbeing

“Our staff are the key to our ability to deliver excellent services to members”. Catherine Wilmot, Executive Director (Operations & Finance), Northern Housing Consortium talks about why empowering staff through training and development is so important to the NHC and how we strive to support staff wellbeing. Having worked most of my professional career within […]

‘Time to level-up’: Northern Housing Consortium calls for government to act as study sets out scale of housing cut-backs in northern councils

Research launched today shows councils in the North of England have been disproportionately impacted by reductions in spending since 2010, leading to significant loss of housing and planning capacity. Membership body, the Northern Housing Consortium (NHC) has launched new research conducted by academics at the UK Collaborative Centre for Housing Evidence (CaCHE) highlighting the scale […]

The 5 Step Plan for becoming an inclusive organisation

Paul Fox, Director of Workplace Solutions, Texthelp Did you know that more than 15,000 businesses in the UK have signed up to the Disability Confident Scheme? Disability Confident organisations play a leading role in changing attitudes for the better. They’re changing behaviour and cultures in their own businesses, networks and communities, and reaping the benefits […]