Entries by dellwood

Building the Future of the North

Building the Future of the North is our new offer to government to work together over the next ten years to transform communities and enable thousands more northerners to live in good quality homes.  Patrick Murray, NHC Executive of Policy and Public Affairs explains more about the offer and his hopes for the future – both […]

Visiting members’ sites across West Yorkshire

As part of our continuous work engaging with our members and highlighting the great work they are doing, we visited various sites across West Yorkshire. We kicked off the visits with a trip to the Climate Innovation District (CID). Developed by Citu, the CID is an £800m project on former brownfield land forming party of […]

National Resident Involvement Conference 2024

Member engagement manager James Bryson reports from the NHC’s annual National Resident Involvement Conference in partnership with YD consultants   Now in its 15th year, this event brings together involved residents and engagement professionals from across the country. As always, there was a wide range of insight from sector leaders, best practice and opportunities for residents […]

Heartwarming Homes – working together to make a difference

The NHC, Placeshapers and Tpas came together to launch the Heartwarming Homes toolkit, to support housing providers to engage with residents about energy efficiency improvements. The project came about following the NHC’s Social Housing Tenants’ Climate Jury and Placeshapers and Tpas research Residents’ Voices in the Net Zero Journey. Both pieces of work had similar […]

Member visit to tower block retrofit project

A group of Northern Housing Consortium members visited Heaton Park Court, a 12-storey tower block in Newcastle upon Tyne currently managed by Your Homes Newcastle, which is undergoing significant energy efficiency upgrades. NHC members were also joined by RE:GEN, a North East-based contractor delivering the retrofit works, who have extensive experience in delivering similar schemes. […]

Housing Ombudsman’s Complaint Handling Code

Social housing organisations are responsible for adhering to the statutory Complaint Handling Code of the Housing Ombudsman. To facilitate this, landlords are required to demonstrate their compliance through a dedicated electronic form annually. This method ensures consistent information collection, enabling the Ombudsman to effectively monitor adherence to the Code, maintain up-to-date records, and gather insights […]

Meet our Matthew

NHC Member Engagement Officer and GEM programme graduate Matthew Johnson shares his experience of joining the housing sector, and what the challenge and opportunities are. What’s been your highlight? The highlight from doing the GEM programme, was meeting others from across the sector. I interacted with a range of different colleagues in housing and a […]

Wellbeing at the heart of the NHC

From recipe calendars to laughter yoga, wellbeing at the NHC is no laughing matter! Guided by results from an all-colleague survey a volunteer group of employee advocates have put in place a range of initiatives. This includes support for colleagues to get their brains and bodies active, look after their mental health and financial wellbeing, […]

The NHC’s offer to the next Government

We’ve launched a new offer to the next government to transform communities in the North and enable thousands more northerners to live in good quality homes. ‘Building the Future of Housing in the North’ outlines our priorities for a renewed partnership between the Government and our members up to 2035. It includes: Refocusing on regeneration […]