Great culture and making an impact

Member engagement manager Satty Rai has been with us for over 17 years. She feels the NHC is the best it’s ever been. She is excited about her current role, supporting housing partnerships, which puts her at the heart of devolution.

What has been a highlight from your time at the NHC?

I have had many highlights throughout my time at the NHC, but if I had to select one that stood out, it would be the projects I am currently working on. I’m supporting Northern Housing Partnerships and providing the secretariat function. This has strengthened my own connections and knowledge of devolution; it is a very exciting time for me, NHC and our members.

How would you describe the culture at the NHC?

Positive, engaging, flexible and respectful.

What have you learnt while working at the NHC?

I have developed my skills in community engagement, including a deep sense of empathy and compassion. I like being able to work in a very agile way, it’s great to be able to respond to a changing landscape very quickly.

I’ve gained extensive knowledge of housing and regulation, project management and have thrived in a collaborative team environment which supports personal growth. Most important of all has been seeing and hearing how the work of the NHC and our members change communities for the better across the North.

What has changed at the NHC over the time you’ve worked here?

So much, including lots of new faces at all levels. The NHC has come a long way and is at its strongest position yet. We’re really bringing to the forefront the voice of housing across the north, raising awareness across government departments and influencing policy change. I’m pleased this work is making a real different to NHC members and northern communities.

What do you like to do outside of work?

I enjoy spending times with family and friends, trying to keep fit and I love a good audio book or podcast.